This Privacy Policy explains how Alepoxy (“we,” “us,” or “our”) collects, uses, and protects information when you visit alepoxy.ca or use our enquiry, quote, and contact forms (the “Services”). By using our Services, you agree to the practices described in this policy.
01Information We Collect
Information you provide
When you submit a quote request, enquiry, or contact form, we may collect:
- Name
- Email address
- Phone number
- Job location / city
- Project size (square feet)
- Property area (e.g. garage, basement, pool deck)
- Project address and any other details you include in your message
Information collected automatically
When you visit our website, we and our service providers may automatically collect:
- IP address
- Browser type and device information
- Pages visited, referring/exit pages, and approximate location
- Date and time of access
- Cookies or similar technologies (see Cookies below)
02How We Use Your Information
We use the information we collect to:
- Respond to quote requests, enquiries, and contact submissions
- Provide and improve our flooring services and website experience
- Communicate with you about your project
- Protect our website against spam, fraud, and abuse
- Comply with applicable legal obligations
We do not sell your personal information.
03Cloudflare Turnstile Disclosure
We use the Cloudflare Turnstile service on our site to protect against spam and abuse.
Data Collection: Turnstile may collect certain information about you and your device to determine if you are a human and not a bot. This information may include your IP address, browser information, and other signals used for bot detection.
Purpose: The data collected by Turnstile is used solely for the purpose of providing bot protection and security for our Services.
Cloudflare's Policy: The use of the Turnstile service is subject to the Cloudflare Privacy Policy and the Cloudflare Turnstile Privacy Addendum. By using our Services, you consent to the data collection and processing by Cloudflare in the manner and for the purposes set out above.
04Cookies and Similar Technologies
Our website may use cookies or similar technologies to:
- Keep the site functioning properly
- Remember preferences
- Help us understand how the site is used
- Support security features such as bot protection
You can control cookies through your browser settings. Disabling cookies may affect some site features.
05Sharing of Information
We may share information only as needed with:
- Service providers who help us operate the website (for example hosting, email delivery, and Cloudflare for security)
- Professional advisors or authorities when required by law
- Other parties with your consent
These providers are expected to use your information only to perform services on our behalf and in accordance with applicable privacy laws.
06Data Retention
We keep personal information only as long as needed for the purposes described in this policy, including responding to enquiries, maintaining business records, and meeting legal requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
07Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
08Your Rights (Canada)
Depending on applicable Canadian privacy laws (including PIPEDA and, where relevant, provincial laws), you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent where consent is the basis for processing (subject to legal or contractual limits)
- Ask questions about how we handle your information
To exercise these rights, contact us using the details below.
09Third-Party Links
Our website may link to third-party sites (for example Facebook, Instagram, or WhatsApp). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.
10Children's Privacy
Our Services are intended for adults seeking commercial or residential flooring services. We do not knowingly collect personal information from children.
11Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the latest revision. Continued use of the Services after changes means you accept the updated policy.
12Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
